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Airline Contact
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It is possible you may need to contact your airline for any of the following reasons:
- Booking / Reservation
- Ticket changes
- Ticket collection
- Reconfirmation
- Customer service
- Special needs
- Baggage allowances
Disclaimer: Airline contact details are continuously changing therefore although this page is regularly revised and updated Madrid-Guide-Spain cannot accept any liability for errors or omissions. If you find we have an error in our airline contact details listing we would be pleased to hear from you via our contact form.
Airline contact details - A to Z
If you are calling from outside Spain you will need to prefix the telephone numbers shown in the list with your international service number, normally 00 or 001 and then Spains country code of 34. eg Aero Mexico becomes:
- 001 34 91 548 98 10 or
- 00 34 91 548 98 10
Aero Mexico (Mexico)
Telephone: 91 548 98 10.
Fax: 91 305 44 73.
e-mail: airlines@wotw.com
www.aeromexico.com
Aeroflot (Russia)
Telephone: 91 431 37 06.
Fax: 91 431 80 98.
e-mail: aeroflot@www.russia.net
www.aeroflot.org
Aerolíneas Argentinas (Argentina)
Telephone: 91 590 20 60.
Fax: 91 305 46 31.
e-mail: arrelins@satlink.com
www.aerolineas.com
Aeropostal (Venezuela)
Telephone: 91 542 03 06.
Fax: 91 542 13 50.
e-mail: madtovh@aeropostal.com
www.aeropostal.com
Air Algerie (Algeria)
Telephone: 91 548 24 26.
Fax: 91 541 94 81.
e-mail: contac@airalgerie.dz
www.airalgerie.dz
Air Berlin (Germany)
Telephone: 901 11 64 02.
www.airberlin.com
Air Canada (Canada)
Telephone General information: 91 547 93 04
Fax: 91 542 73 31.
Air Europa (Spain)
Telephone: 91 393 67 32 / 902 401 501.
Telephone General Info: 902 40 15 01.
Telephone Company HQ: 971 17 81 00.
Airport Fax: 91 393 70 32.
Company HQ fax: 971 178 360.
e-mail: relacionconcliente@air-europa.com
www.aireuropa.com
Air France
Telephone: 901 11 22 66.
Fax: 91 547 58 05.
www.airfrance.com/es
Air Nostrum (Spain, Iberia subsidiary)
Telephone general information: 902 400 500.
Telephone Internet assistance: 902 400 515.
Fax: 91 587 41 25 / 91 393 70 98.
e-mail: relacionesclientes@iberia.es
www.airnostrum.es
www.iberia.es
Air Plus Comet (Spain)
Telephone: 91 203 63 00
Fax central: 91 329 35 11.
Air Portugal TAP (Portugal)
Telephone: 91 393 82 53/ 901 11 67 18.
Fax: 91 393 82 54/ 91 541 08 28.
www.tap-airportugal.pt
Alitalia-Luxair (Italy & Luxemburg)
Telephone: 91 305 43 35/ 91 516 11 00/ 91 516 11 01
Telephone general information: 902 100 323.
Fax: 913056165 / 91 387 43 65.
e-mail: e-mail: selezione@alitalia.it
www.alitalia.it
Alpieagles (Italy)
Telephone: 91 324 37 80.
e-mail: info@alpieagles.com
American Airlines (USA)
Telephone: 91 305 81 74 / 902 11 55 70.
Fax: 91 305 46 36.
e-mail: webmaster@americanair.com
www.americanair.com
Avianca (Colombia)
Telephone: 91 305 43 20 / 91 758 91 20.
Telephone general information: 902 100 767.
Fax: 91 305 83 59 / 91 758 13 04.
e-mail: madrid@avianca.es
www.avianca.com
British Airways (GB)
Telephone: 91 376 96 66 / 91 305 42 43.
Telephone general information: 902 111 333.
Fax: 91305 47 23.
www.british-airways.com
Basiq Air (Holland)
Telephone general information: 902 11 44 78 / 902 01 01 05
www.basiqair.com
Continental Airlines (USA)
Telephone: 91 305 46 26 / 91 559 27 10
Fax: 91 305 40 56 / 91 559 98 44.
www.continental.com
CSA Czech Airlines (Czech Republic
Telephone general information: 91 542 61 66/ 91 542 66 28.
Fax: 91 541 79 99.
Cubana Airlines (Cuba)
Telephone: 91 305 84 48 / 91 542 29 23.
Fax: 91 305 46 68 / 91 541 66 42.
www.cubaweb.cu
Delta Airlines (USA)
Telephone: 91 305 82 75 / 900 713 464 (Lost Property).
Fax: 91305 63 59.
www.delta.com
Easy Jet (GB)
Telephone: 91 324 30 13 / 902 29 99 92.
Fax: 91 393 72 70.
www.easyjet.com
Egypt Air (Egypt)
Telephone: 91 305 82 45 / 91 541 17 87 / 91 548 86 45.
Fax: 91 547 46 32.
e-mail: egyptair@egyptair.infonegocio.com
El Al Israel Airlines
Telephone general information: 91 541 20 05.
Fax: 91 542 24 95.
Finnair (Finland)
Telephone general information: 91 417 74 70.
Fax: 91 417 74 78.
Iberia (Spain)
Telephone general information: 902 400 500.
Telephone Internet services: 902 400 515.
Fax: 91 587 41 25.
e-mail: relacionesclientes@iberia.es
www.iberia.es
Iran Airlines (Iran)
Telephone: 91 541 75 97.
Fax: 91 559 36 00.
e-mail: scasal@pga.pt
KLM (Holland)
Telephone: 902 22 27 47.
Fax: 91 305 48 20.
www.klm.es
Lan Chile (Chile)
Telephone: 91 305 45 34 / 902 11 24 24
Fax: 91 542 10 94 / 91 548 40 28.
www.lanchile.com
LOT (Poland)
Telephone general information: 91 548 13 73.
Fax: 91 559 53 65.
Lufthansa (Germany)
Telephone: 902 22 01 03 / 902 22 01 01.
Fax: 91 384 26 05.
lufthansa.com/es
Malev Hungarian Airlines (Hungary)
Telephone general information: 91 308 62 62
Fax: 91 308 15 71.
Olimpic Airways (Greece)
Telephone: 91 305 55 77 / 91 541 99 45.
Fax: 91 547 51 70.
e-mail: direccionoaspain@retemail.es
www.olympicair.com
PGA Portugalia Airlines, S.A. (Portugal)
Telephone: 91 542 21 61 / 902 100 145.
Fax: 91 542 99 66.
e-mail: reservas@pga.pt
www.pga.pt
Pluna (Uruguay)
Telephone: 91 305 84 49 / 91 542 54 21 / 91 542 54 22.
Fax: 91 305 60 40 / 91 542 87 75.
e-mail: info@pluna.com.uy
www.pluna.com.uy
Royal Air Maroc (Moroco)
Telephone general information: 91 547 79 05/ 91 541 51 58.
Fax: 91 542 47 24.
Royal Jordanian Airlines (Jordan)
Telephone general information: 91 542 80 06/ 91 542 24 43.
Fax: 91 541 58 27.
Santa Barbara Airlines (Venuzuela)
Telephone: 91 324 37 67
SAS (Scandinavian Airlines System)
Telephone: 902 11 71 92.
Fax: 91 547 11 31.
e-mail: reservas@sas.dk
www.scandinavian.net
Singapore Airlines (Singapore)
Telephone general information: 91 563 80 01.
Fax: 91 563 80 77.
SN Brussels Airlines (Belgium)
Represented by Swissport Handling
Telephone: 91 324 51 44.
Fax: 91 305 47 64.
Fax common: 91 324 50 37.
www.swissport.com
Spanair (Spain)
Telephone general information: 902 13 14 15.
Fax: 91 393 83 18.
e-mail: spanair@spanair.es
www.spanair.es
Swiss (Switzerland)
Telephone: 901 116 712 www.swiss.com
Tarom (Rumania)
Telephone general information: 91 564 18 83.
Fax: 91 564 19 01.
Thai Airways (Thailand)
Telephone: 91 305 86 47 / 91 782 05 21 / 91 411 67 94.
Fax: 91 305 61 66 / 91 564 56 20.
e-mail: webmaster@thaiair.co.kr
www.thaiair.com
Tunisair (Tunisia)
Telephone: 91 305 63 58 / 91 541 94 90.
Fax: 91 542 30 36.
e-mail: tunisair.madrid@infonegocio.com
Turkish Airlines (Turkey)
Telephone: 91 305 53 84 Fax: 91 559 74 90.
e-mail: customer@thy.com
www.turkishairlines.com/en/index.htm
US Airways (USA)
Telephone: 91 393 71 46 / 91 444 47 00.
Fax: 91 393 71 26 / 91 444 47 09.
www.usair.com
Varig (Brazil)
Telephone: 91 305 83 96/ 91 454 65 01.
Fax: 91 305 84 98 / 91 454 65 09.
e-mail: info@varig.es
www.varig.com.br
Virgin Express (Belgium)
Telephone: 91 393 69 06/ 91 324 37 95-96
Fax: 91 393 66 71.
e-mail: generalaviation@terra.es.
After having found the airline contact details make sure you have the correct terminal!
